As one of the world’s largest automation suppliers, we have vast resources on which
you can call. In addition, our localised structure means that you can access them
precisely where you need them. Similarly, our Customer Service and Maintenance team
can provide Asset Management, Engineering Services and Training Services to help
ensure production and business goals can be achieved.
Remote Managed Services
Connect to your machines globally and monitor, report, diagnose and resolve problems
remotely. In addition our remote managed services allow backup of programs for disaster
recovery or update for version management. We also have remote support engineers
to answer the phone on your behalf, 24 hours a day, 7 days a week, in over 20 languages.
Field Service Options
We have a wide range of field service options including start-up support, warranty,
emergency, preventive maintenance, panel design and fabrication, remote monitoring,
training, audits and assessment services.
For more information about Managed Services, Click
For more information about Field Service Options, Click here
For more information about our Worldwide Locations, Click here
For more information about our Services and Support Portfolio, Click here
Our technical consultants, engineers and project managers from the team can help
you solve the key issues you face and bring together the needs of the Machine Builder
and end user. Our team can offer you solutions in areas of packaging, converting,
print, material handling, assembly, energy, processing equipment and many others.
These solutions cross a wide range of industries including food and beverage, life
sciences, household and personal care, automotive, print, oil and gas, water and
wastewater, chemicals, and textiles.
The result is automation implemented more effectively, more efficiently, and in
less time than it might otherwise take – driving down your total cost of engineering
and helping you to build not just a machine but an important competitive edge
For more information about Global Machine Builder Technical Consultants,
Machine Builder (OEM) Competency Centre
As a designer and manufacturer of high technology machines, you know that change
can be difficult and costly, but you also want to maintain a competitive advantage.
Rockwell Automation Competency Centres combine unparalleled engineering know-how
with state-of-the-art testing equipment to help you achieve new and innovative solutions
which are also reliable and field-ready. Take advantage of our Competency Cenres
to help reduce development budget and time to market,
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The Rockwell Automation Conversion Service is free-of-charge, and provides full
or partial solutions to customers who wish to migrate from a competitor's system
to a Rockwell Automation system. The service is ideal if you don't have the resources
or in-house skills to migrate the existing system.
To request a call back, click here
Rockwell Automation PartnerNetwork™ Program
Rockwell Automation has a long history of partnering and works with best-of-breed
businesses in well managed relationships to help fulfil your needs. The PartnerNetwork
provides you with first class specialists to help solve your business challenges.
Members help provide solutions in categories of business enterprise-level, sales
and solutions, and products and technologies.
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Machine Builder Program
In an increasingly competitive global marketplace, sustaining business growth and
driving customer loyalty are key success factors. To help achieve long term growth,
Rockwell Automation offers a premier machine builder program which can help you
to increase market awareness, market expansion and technical and functional excellence.
The Machine Builder Program gives you increased co-marketing opportunities, better
market planning with our sales force and improved customer engagement with co-managed